Refund & Cancellation Policy
Last updated: 31 October 2026
This policy explains our refund and cancellation rules for courses and services bought from Finzglobe Business Partners LLP ("Finzglobe"). It forms part of our Terms & Conditions.
1. Courses and training: no refunds
All fees for online courses, course bundles, live classes, workshops and other training programmes are non-refundable. Please review the course description, syllabus and free preview lessons before you buy.
We will refund you in full only in these cases:
- You were charged twice for the same purchase (duplicate payment).
- Payment was taken but your course access could not be activated, and we were unable to resolve the problem within 30 days.
- We cancel a course, live class or workshop before it starts. In that case you may choose a full refund or a transfer to another course or batch.
If we withdraw a course during your access period, we will offer a comparable course or a pro-rata refund.
2. Business setup and professional services
- You may cancel before we start work for a full refund of our professional fees.
- Once work has started, you will be charged for work completed up to cancellation, as set out in your proposal or engagement letter.
- Government fees, filing fees, registered-agent charges and other amounts already paid to third parties are non-refundable.
- Monthly accounting and payroll services can be cancelled with 30 days' written notice.
3. How to request a refund
Email info@finzglobe.com with your name, order or invoice number and the reason for your request. We will confirm eligibility within 7 working days.
4. Refund timing and method
Approved refunds are paid to the original payment method within 7–10 working days of approval. Your bank or card issuer may take additional time to credit the amount. GST is refunded or adjusted as permitted under GST law.
5. Delivery of courses
Online courses are delivered digitally. Access is activated in your Finzglobe account immediately after successful payment; no physical goods are shipped.
6. Contact
Questions about this policy: info@finzglobe.com, +91 90742 27594. Grievance Officer: info@finzglobe.com.